Community forum

Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


Carrie Thompson
2022-07-07T12:46:30Z
Issue on Visual Cron with a Task that's been running for over a day, normally takes less than 1 minute.
When I look at Long Running Jobs, the PID is 0 so I cannot kill it using the PID like we would normally do.
Can anyone advise how I stop the job from running?
I've tried stopping the task & the job, deactivating the task / job, pausing it etc to no avail.

Surely an easy way to resolve this?
Sponsor
Forum information
thomas
2022-07-07T15:26:29Z
you can alway restart the vc service when no jobs are running, if that is an option for you
bweston
2022-07-14T13:48:51Z
Also worth noting that while I can't remember if I've checked the running jobs list in such a case, occasionally I see the main interface report a job is still running, but restarting the client fixes it because it is apparently just a display error. I wasn't clear on whether you tried that.
Joey S
2022-07-25T20:52:58Z
I think it would have to have a PID or at least an orphaned application which you should be able to find

Here is one I found for a long running Excel Convert task

image.png
image.png

If I use process explorer from Sysinternals   I can see the process using the Start Time that matches my VC job
image.png

After I kill that one I get this in VC
image.png

SO, you should be able to find it by the time. If that fails then restart the service as long as you can find a time when nothing else is running or going to run in the following 2-5 min time frame. Sometimes when those tasks get stuck the service does not want to come back without a reboot.
Scroll to Top