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preihl
2010-02-04T20:20:37Z
Hello. I am trying to set up a file event that will fire when a new file is dropped in a folder. I then have an FTP task which uploads said file to an ftp server, and deletes the old file. Nothing crazy.

I have a proprietary app which generates the file and stores it on a shared location. I have VC configured to "watch" this location, and fire the event when files show up.

Currently VC completely ignores when files show up via the proprietary app. However, if i was to browse to the shared drive (windows share) drag the file out of the shared folder and then back in, the event is fired.

I'll try to enumerate the settings as best i can.

File Trigger:

Main Settings*****************************
Active checkbox: checked
Polling Interval: 60 seconds
Remote event, computer name: "."
Credentials: set to a user who has access to the share.

File Settings*****************************
Folder path: aforementioned network share.
File mask: *.pgp (these files are encrypted)
File/Folder watch type: Created
Notify filters: File name
Include sub-folders: not checked
Use Polling (Samba compatible): not checked
Trigger when file has been released: checked
On error reconnect attempts: 3
On error reconnect interval(seconds): 5

Timeout settings**************************
Not used.

Expires settings***************************
Not used.

Any help would be very appreciated.
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Support
2010-02-04T20:30:18Z
Hi,

which version are you running?
Henrik
Support
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preihl
2010-02-04T20:55:14Z
Version 5.4.7
Protocol version 5.1.3

Thanks for the quick response.
Support
2010-02-04T21:02:45Z
First, please install 5.5.2. as it contains a fix for the File watcher. Maybe not your exact problem but anyway.

http://www.visualcron.co....aspx?g=posts&t=1064 

Then please check "Extended debugging" in the Server settings window (Log tab). Put a file there again. If nothing happens - please send the log_serverDATE.txt to support@visualcron.com. It is located in the log folder of VisualCron in program files.
Henrik
Support
http://www.visualcron.com 
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