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dsjere
2015-07-06T12:02:15Z
Hello.

After upgrading from V 6.22 to v 7.7.1 we discovered a problem with renaming files via a FTP Connection.

We send the file in the first SFTP order, that works fine.
In the second SFTP order we rename it. That does not work.
It can't find the file. It looks in the log as if it tries to look in the root rather than the subfolder.

See log below.
Greatful for assistance

/Jesse

Log below:
2015-07-03 11:51:11 Debug Starting FTP command: 1 of 2
2015-07-03 11:51:11 Debug Connect->Start (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:11 Debug SetAuthentication->Start (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:11 Debug SetAuthentication->PrivateKeyPath: C:\ProgramData\REGIS-TR\PrivateKeyTPXXX.ppk (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:11 Debug SetAuthentication->PrivateKeyPath exists (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:12 Debug Connect->Before open (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:13 Debug Connect->After open (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@:22])
2015-07-03 11:51:13 Debug Impersonation result 1: <ImpersonationResultClass xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<LoggedOn>true</LoggedOn>
<ProfileLoaded>true</ProfileLoaded>
<UsingLocalLogon>false</UsingLocalLogon>
<ImpersonatedAs>NT AUTHORITY\SYSTEM</ImpersonatedAs>
<ErrorOccured>false</ErrorOccured>
<ErrorString />
</ImpersonationResultClass>
2015-07-03 11:51:13 Info Impersonation result 2: True
2015-07-03 11:51:13 Debug Destination folder: /datos
2015-07-03 11:51:13 Debug Destination folder: /datos
2015-07-03 11:51:13 Debug ActiveDestinationFolder: /datos
2015-07-03 11:51:14 Debug Completing FTP command: 1 of 2
2015-07-03 11:51:14 Debug Starting FTP command: 2 of 2
2015-07-03 11:51:14 Debug Connect->Start (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:14 Debug SetAuthentication->Start (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:14 Debug SetAuthentication->PrivateKeyPath: C:\ProgramData\REGIS-TR\PrivateKeyTPXXX.ppk (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:14 Debug SetAuthentication->PrivateKeyPath exists (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:14 Debug Connect->Before open (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:15 Debug Connect->After open (SFTP (SSH - Secure Shell) - REGIS-TR XXXXXX (production) [XXXXXX@xxx.xxx.xxx.xxx:22])
2015-07-03 11:51:15 Debug Task->SFTP to REGIS-TR XXX-files XXXXXX->ImpersonateUndo->Result: <UndoImpersonationResultClass xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<IsProfileLoaded>true</IsProfileLoaded>
<ProfileHandle>3348</ProfileHandle>
<TokenHandle>3552</TokenHandle>
<DuplicateTokenHandle>3992</DuplicateTokenHandle>
<DuplicateTokenUsed>true</DuplicateTokenUsed>
<UnloadUserProfileResult>true</UnloadUserProfileResult>
<ImpersonationContextUndoResult>true</ImpersonationContextUndoResult>
<CloseTokenHandleResult>false</CloseTokenHandleResult>
<CloseDuplicateTokenHandleResult>false</CloseDuplicateTokenHandleResult>
<CloseProfileHandleResult>false</CloseProfileHandleResult>
<Errors />
</UndoImpersonationResultClass>
2015-07-03 11:51:15 Debug Destination folder: /
2015-07-03 11:51:16 Debug Commands done
2015-07-03 11:51:16 Debug Before dispose
2015-07-03 11:51:16 Debug Disposing timer
2015-07-03 11:51:16 Debug Trying to disconnect
2015-07-03 11:51:16 Debug Stopping watch
2015-07-03 11:51:16 Debug Before GetOutput
2015-07-03 11:51:16 Debug Before RaiseTaskCompleted
2015-07-03 11:51:16 Info Task completed (Failure)->'SFTP to REGIS-TR XXX-files XXXXXX' (897)
2015-07-03 11:51:16 Debug MessageSend (ToAll) To (Empty) : VCTaskProcess
2015-07-03 11:51:16 Debug MessageSend (ToAll) To (Empty) : TaskStats
2015-07-03 11:51:16 Debug PrevTaskProcess(SFTP to REGIS-TR XXX-files XXXXXX)->ExitCodeResult: Failure (ECCId: 746c95ce-d394-491c-925c-8bd50e4daa8ePId: 897, Exit code: 77777)
2015-07-03 11:51:16 Debug Found 1 matching flows. (897)
2015-07-03 11:51:16 Info Task Notification of type: 39 started.
2015-07-03 11:51:16 Info Task started: Mail CAG servicedesk (898)
2015-07-03 11:51:16 Info Task Notification of type: 26 started.
2015-07-03 11:51:16 Info Task started: Write result to \\dimension03\scdimension\Visualcron\VClog\Batchjob\Alljobs.html (899)
2015-07-03 11:51:16 Debug MessageSend (ToAll) To (Empty) : VCJobProcess
2015-07-03 11:51:16 Debug Next execution (2) for Job 'Send file to REGIS-TR' is: 00:00:00
2015-07-03 11:51:16 Debug MessageSend (ToAll) To (Empty) : JobStats
2015-07-03 11:51:16 Debug SendJobStats->Ended (2015-07-03 11:50:11)
2015-07-03 11:51:16 Info Job completed(Failure)->'Send file to REGIS-TR'

Thanks.
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Forum information
Support
2015-07-06T15:11:28Z
Please send screenshots of your SFTP Task to support@visualcron.com
Henrik
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