Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


j.mason@epyx.co.uk
2009-05-06T11:19:28Z
Hi
I am updating our servers from VC 4.9.40 to the latest version (5.1.1), and I get the message "Your license does not permit you to use this version".

What would I need to do to correct my licenses?

regards
John
Sponsor
Forum information
Support
2009-05-06T11:32:42Z
Hi,

generally, all license questions should be addressed to Sales using the Contact form.

Previously we charged for upgrades to new major versions (for example 3 to 4 or 4 to 5). The customer had to purchase an new license even though we have never checked if the customer has done so. Minor upgrades has been free.

Instead of purchase a whole new license we implemented the Maintenance pack. This gives you any update that is released within a year. The Maintenance pack is valid for one year and one year is $47 per server. For a site license this renewal is $297.

We think this is a better option because the user can choose if he/she wants the new functionality and if it is worth upgrading and also forces us to constantly deliver new functionality.

The Maintenance pack also gives priority support. You can read more about the Maintenance pack here: http://www.visualcron.com/Maintenance.aspx 

The Maintenance pack can be ordered here: http://www.visualcron.com/Order.aspx 

You can view information about you current license here: http://www.visualcron.com/ActivationInfo.aspx 
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
Scroll to Top