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CAG_DS
2016-05-24T08:56:37Z
Hello.
When we, in Visualcron 8.0.4 (we also tried in version 8.1.0), try to connect to a SFTP server with Server version: SSH-2.0-OpenSSH_6.6.1 it fails with the following error message:

SFTP error 7
Server software name: 'OpenSSH_6.6.1'
EncryptionAlgorithmClientToServer: '3des-cbc'
EncryptionAlgoritmServerToClient: '3des-cbc'
MacAlgorithmClientToServer: 'hmac-sha1'
MacAlgorithmServerToClient: 'hmac-sha1'
KexAlgorithm: 'diffie-hellman-group-exchange-sha1'
Connection lost (error code is 10058)

When we try the same operation to a server vith version: SSH-2.0-OpenSSH_5.5 it works fine.

Is there no support for the version: SSH-2.0-OpenSSH_6.6.1 in Visualcron?
Is there a solution to the problem?

Regards.

/Jesse
Sponsor
Forum information
Support
2016-05-24T09:05:08Z
Try two things:

1. check Auto adjust mac algorithms
2. install filezilla and enable extended debugging. Find out from the debugging which Encryption algorithm is being used (if you need help, send us the log)
3. disable all encryption algorithms in the connection settings and select the one FileZilla uses.
Henrik
Support
http://www.visualcron.com 
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dsjere
2016-05-24T14:13:47Z
Hi.
1.We checked auto adjust MAC algorithms
2. We used WinSCP wich works and below is the log.
3. We disabled all encryption algorithms in the Connection but the once used in WinSCP wich is aes256-ctr.
It still does not work.

WinSCP log below:
. 2016-05-24 12:50:25.932 --------------------------------------------------------------------------
. 2016-05-24 12:50:25.932 WinSCP Version 5.7.7 (Build 6257) (OS 6.1.7601 Service Pack 1 - Windows Server 2008 R2 Standard)
. 2016-05-24 12:50:25.932 Configuration: C:\Temp\WinSCP.ini
. 2016-05-24 12:50:25.932 Log level: Normal
. 2016-05-24 12:50:25.932 Local account: AMFPENSION\tfa2
. 2016-05-24 12:50:25.932 Working directory: C:\Temp
. 2016-05-24 12:50:25.932 Process ID: 6964
. 2016-05-24 12:50:25.932 Command-line: "C:\Temp\WinSCP.exe"
. 2016-05-24 12:50:25.932 Time zone: Current: GMT+2, Standard: GMT+1 (W. Europe Standard Time), DST: GMT+2 (W. Europe Daylight Time), DST Start: 2016-03-27, DST End: 2016-10-30
. 2016-05-24 12:50:25.932 Login time: den 24 maj 2016 12:50:25
. 2016-05-24 12:50:25.932 --------------------------------------------------------------------------
. 2016-05-24 12:50:25.932 Session name: rprp6478@193.110.154.17 (Site)
. 2016-05-24 12:50:25.932 Host name: 193.110.154.17 (Port: 55222)
. 2016-05-24 12:50:25.932 User name: rprp6478 (Password: No, Key file: Yes)
. 2016-05-24 12:50:25.932 Tunnel: No
. 2016-05-24 12:50:25.932 Transfer Protocol: SFTP (SCP)
. 2016-05-24 12:50:25.932 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2016-05-24 12:50:25.932 Disable Nagle: No
. 2016-05-24 12:50:25.932 Proxy: none
. 2016-05-24 12:50:25.932 Send buffer: 262144
. 2016-05-24 12:50:25.932 SSH protocol version: 2; Compression: No
. 2016-05-24 12:50:25.932 Bypass authentication: No
. 2016-05-24 12:50:25.932 Try agent: Yes; Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2016-05-24 12:50:25.932 Ciphers: aes,blowfish,3des,WARN,arcfour,des; Ssh2DES: No
. 2016-05-24 12:50:25.932 KEX: dh-gex-sha1,dh-group14-sha1,dh-group1-sha1,rsa,WARN
. 2016-05-24 12:50:25.932 SSH Bugs: A,A,A,A,A,A,A,A,A,A,A,A
. 2016-05-24 12:50:25.932 Simple channel: Yes
. 2016-05-24 12:50:25.932 Return code variable: Autodetect; Lookup user groups: A
. 2016-05-24 12:50:25.932 Shell: default
. 2016-05-24 12:50:25.932 EOL: 0, UTF: 2
. 2016-05-24 12:50:25.932 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2016-05-24 12:50:25.932 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No
. 2016-05-24 12:50:25.932 SFTP Bugs: A,A
. 2016-05-24 12:50:25.932 SFTP Server: default
. 2016-05-24 12:50:25.932 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2016-05-24 12:50:25.932 Cache directory changes: Yes, Permanent: Yes
. 2016-05-24 12:50:25.932 DST mode: 1
. 2016-05-24 12:50:25.932 --------------------------------------------------------------------------
. 2016-05-24 12:50:26.010 Looking up host "193.110.154.17"
. 2016-05-24 12:50:26.010 Connecting to 193.110.154.17 port 55222
. 2016-05-24 12:50:26.228 Server version: SSH-2.0-OpenSSH_6.6.1
. 2016-05-24 12:50:26.228 Using SSH protocol version 2
. 2016-05-24 12:50:26.228 We claim version: SSH-2.0-WinSCP_release_5.7.7
. 2016-05-24 12:50:26.290 Doing Diffie-Hellman group exchange
. 2016-05-24 12:50:26.587 Doing Diffie-Hellman key exchange with hash SHA-256
. 2016-05-24 12:50:28.350 Verifying host key rsa2 0x10001,0xf168d95b48e7b27d 5d3fe3b6e6f94f97 dfa89e5cefdb5df8 94ee584d3bef0ac4 1bfa95eee9972fdc ed26df6246a3bdf3 0e0b89663a511b7c b992832f41caee77 4046b34cac0f9200 60e2dbe07f2215c0 19a2ffc3760b73fa 72f86745a212714d 0f45bdaf38ff26b1 226ea54c3f4703b9 b36ab70243649fa4 fd2f2d30e3e6cc80 7fc6de5bf211ba76 b41f54d3b2386fa6 71c233cf4b71ce1b 1faf1e7e82175d71 234edae20437e9df 6962599ca3829855 bee61ede1df9b698 0af3248620056403 4fe9bd71497a2510 88a54de4296485ce c85845cab32ffa6a a507007d3aa50c99 7d85b623c8eb95f1 55c3dda1b2d6d49a 7a077e1cbe79e979 a1a864508f202adf with fingerprint ssh-rsa 2048 91:f7:c6:96:7f:78:5a:cb:5a:b1:13:42:48:de:cd:20
. 2016-05-24 12:50:28.381 Host key matches cached key
. 2016-05-24 12:50:28.381 Host key fingerprint is:
. 2016-05-24 12:50:28.381 ssh-rsa 2048 91:f7:c6:96:7f:78:5a:cb:5a:b1:13:42:48:de:cd:20
. 2016-05-24 12:50:28.381 Initialised AES-256 SDCTR client->server encryption
. 2016-05-24 12:50:28.381 Initialised HMAC-SHA-256 client->server MAC algorithm
. 2016-05-24 12:50:28.381 Initialised AES-256 SDCTR server->client encryption
. 2016-05-24 12:50:28.381 Initialised HMAC-SHA-256 server->client MAC algorithm
. 2016-05-24 12:50:28.552 Reading private key file "C:\ProgramData\REGIS-TR\PrivateKeyTP6038.ppk"
! 2016-05-24 12:50:28.552 Using username "rprp6478".
. 2016-05-24 12:50:28.708 Offered public key
. 2016-05-24 12:50:28.864 Offer of public key accepted
! 2016-05-24 12:50:28.864 Authenticating with public key "rsa-key-TP6038"
. 2016-05-24 12:50:28.880 Prompt (passphrase, "SSH key passphrase", <no instructions>, "Passphrase for key "rsa-key-TP6038": ")
. 2016-05-24 12:50:39.098 Sent public key signature
. 2016-05-24 12:50:39.410 Access granted
. 2016-05-24 12:50:39.410 Opening session as main channel
. 2016-05-24 12:50:39.504 Opened main channel
. 2016-05-24 12:50:39.629 Started a shell/command
. 2016-05-24 12:50:39.660 --------------------------------------------------------------------------
. 2016-05-24 12:50:39.660 Using SFTP protocol.
. 2016-05-24 12:50:39.660 Doing startup conversation with host.
> 2016-05-24 12:50:39.722 Type: SSH_FXP_INIT, Size: 5, Number: -1
< 2016-05-24 12:50:39.785 Type: SSH_FXP_VERSION, Size: 150, Number: -1
. 2016-05-24 12:50:39.785 SFTP version 3 negotiated.
. 2016-05-24 12:50:39.785 Unknown server extension posix-rename@openssh.com="1"
. 2016-05-24 12:50:39.785 Supports statvfs@openssh.com extension version "2"
. 2016-05-24 12:50:39.785 Unknown server extension fstatvfs@openssh.com="2"
. 2016-05-24 12:50:39.785 Supports hardlink@openssh.com extension version "1"
. 2016-05-24 12:50:39.785 Unknown server extension fsync@openssh.com="1"
. 2016-05-24 12:50:39.785 We believe the server has signed timestamps bug
. 2016-05-24 12:50:39.785 We will use UTF-8 strings until server sends an invalid UTF-8 string as with SFTP version 3 and older UTF-8 string are not mandatory
. 2016-05-24 12:50:39.785 Limiting packet size to OpenSSH sftp-server limit of 262148 bytes
. 2016-05-24 12:50:39.785 Getting current directory name.
. 2016-05-24 12:50:39.785 Getting real path for '.'
> 2016-05-24 12:50:39.785 Type: SSH_FXP_REALPATH, Size: 10, Number: 16
< 2016-05-24 12:50:39.831 Type: SSH_FXP_NAME, Size: 23, Number: 16
. 2016-05-24 12:50:39.831 Real path is '/'
. 2016-05-24 12:50:40.034 Listing directory "/".
> 2016-05-24 12:50:40.034 Type: SSH_FXP_OPENDIR, Size: 10, Number: 267
< 2016-05-24 12:50:40.081 Type: SSH_FXP_HANDLE, Size: 13, Number: 267
> 2016-05-24 12:50:40.081 Type: SSH_FXP_READDIR, Size: 13, Number: 524
< 2016-05-24 12:50:40.143 Type: SSH_FXP_NAME, Size: 416, Number: 524
> 2016-05-24 12:50:40.143 Type: SSH_FXP_READDIR, Size: 13, Number: 780
< 2016-05-24 12:50:40.206 Type: SSH_FXP_STATUS, Size: 28, Number: 780
< 2016-05-24 12:50:40.206 Status code: 1
> 2016-05-24 12:50:40.206 Type: SSH_FXP_CLOSE, Size: 13, Number: 1028
. 2016-05-24 12:50:40.206 ..;d;0;2016-05-23T16:35:58.000Z;"0" [0];"0" [0];rwxr-xr-x;0
. 2016-05-24 12:50:40.206 datos;d;0;2016-05-23T16:38:38.000Z;"rprp6478" [158000672];"158001111" [158001111];rwxrwxr-x;0
. 2016-05-24 12:50:40.206 dev;d;0;2016-05-24T10:02:35.000Z;"0" [0];"0" [0];rwxr-xr-x;0
. 2016-05-24 12:50:40.284 Startup conversation with host finished.
. 2016-05-24 12:50:46.867 Changing directory to "datos".
. 2016-05-24 12:50:46.867 Getting real path for '/datos'
> 2016-05-24 12:50:46.867 Type: SSH_FXP_REALPATH, Size: 15, Number: 1296
< 2016-05-24 12:50:46.867 Type: SSH_FXP_STATUS, Size: 24, Number: 1028
. 2016-05-24 12:50:46.867 Discarding reserved response
< 2016-05-24 12:50:46.930 Type: SSH_FXP_NAME, Size: 33, Number: 1296
. 2016-05-24 12:50:46.930 Real path is '/datos'
. 2016-05-24 12:50:46.930 Trying to open directory "/datos".
> 2016-05-24 12:50:46.930 Type: SSH_FXP_LSTAT, Size: 15, Number: 1543
< 2016-05-24 12:50:46.992 Type: SSH_FXP_ATTRS, Size: 37, Number: 1543
. 2016-05-24 12:50:46.992 Getting current directory name.
. 2016-05-24 12:50:46.992 Listing directory "/datos".
> 2016-05-24 12:50:46.992 Type: SSH_FXP_OPENDIR, Size: 15, Number: 1803
< 2016-05-24 12:50:47.054 Type: SSH_FXP_HANDLE, Size: 13, Number: 1803
> 2016-05-24 12:50:47.054 Type: SSH_FXP_READDIR, Size: 13, Number: 2060
< 2016-05-24 12:50:47.117 Type: SSH_FXP_NAME, Size: 208, Number: 2060
> 2016-05-24 12:50:47.117 Type: SSH_FXP_READDIR, Size: 13, Number: 2316
< 2016-05-24 12:50:47.179 Type: SSH_FXP_STATUS, Size: 28, Number: 2316
< 2016-05-24 12:50:47.179 Status code: 1
> 2016-05-24 12:50:47.179 Type: SSH_FXP_CLOSE, Size: 13, Number: 2564
. 2016-05-24 12:50:47.179 ..;d;0;2016-05-23T16:35:58.000Z;"0" [0];"0" [0];rwxr-xr-x;0
. 2016-05-24 12:50:49.020 Changing directory to "..".
. 2016-05-24 12:50:49.020 Getting real path for '/datos/..'
> 2016-05-24 12:50:49.020 Type: SSH_FXP_REALPATH, Size: 18, Number: 2832
< 2016-05-24 12:50:49.020 Type: SSH_FXP_STATUS, Size: 24, Number: 2564
. 2016-05-24 12:50:49.020 Discarding reserved response
< 2016-05-24 12:50:49.098 Type: SSH_FXP_NAME, Size: 23, Number: 2832
. 2016-05-24 12:50:49.098 Real path is '/'
. 2016-05-24 12:50:49.098 Trying to open directory "/".
> 2016-05-24 12:50:49.098 Type: SSH_FXP_LSTAT, Size: 10, Number: 3079
< 2016-05-24 12:50:49.176 Type: SSH_FXP_ATTRS, Size: 37, Number: 3079
. 2016-05-24 12:50:49.176 Getting current directory name.
. 2016-05-24 12:50:49.176 Directory content loaded from cache.
. 2016-05-24 12:50:50.393 Changing directory to "dev".
. 2016-05-24 12:50:50.393 Getting real path for '/dev'
> 2016-05-24 12:50:50.393 Type: SSH_FXP_REALPATH, Size: 13, Number: 3344
< 2016-05-24 12:50:50.455 Type: SSH_FXP_NAME, Size: 29, Number: 3344
. 2016-05-24 12:50:50.455 Real path is '/dev'
. 2016-05-24 12:50:50.455 Trying to open directory "/dev".
> 2016-05-24 12:50:50.455 Type: SSH_FXP_LSTAT, Size: 13, Number: 3591
< 2016-05-24 12:50:50.518 Type: SSH_FXP_ATTRS, Size: 37, Number: 3591
. 2016-05-24 12:50:50.518 Getting current directory name.
. 2016-05-24 12:50:50.518 Listing directory "/dev".
> 2016-05-24 12:50:50.518 Type: SSH_FXP_OPENDIR, Size: 13, Number: 3851
< 2016-05-24 12:50:50.580 Type: SSH_FXP_HANDLE, Size: 13, Number: 3851
> 2016-05-24 12:50:50.580 Type: SSH_FXP_READDIR, Size: 13, Number: 4108
< 2016-05-24 12:50:50.642 Type: SSH_FXP_NAME, Size: 309, Number: 4108
> 2016-05-24 12:50:50.642 Type: SSH_FXP_READDIR, Size: 13, Number: 4364
< 2016-05-24 12:50:50.705 Type: SSH_FXP_STATUS, Size: 28, Number: 4364
< 2016-05-24 12:50:50.705 Status code: 1
> 2016-05-24 12:50:50.705 Type: SSH_FXP_CLOSE, Size: 13, Number: 4612
. 2016-05-24 12:50:50.705 ..;d;0;2016-05-23T16:35:58.000Z;"0" [0];"0" [0];rwxr-xr-x;0
. 2016-05-24 12:50:50.705 log;s;0;2016-05-24T09:59:36.000Z;"0" [0];"0" [0];rw-rw-rw-;1
. 2016-05-24 12:50:51.610 Cached directory change via ".." to "/".
. 2016-05-24 12:50:51.610 Getting current directory name.
. 2016-05-24 12:50:51.610 Directory content loaded from cache.
. 2016-05-24 12:51:39.159 Closing connection.
. 2016-05-24 12:51:39.159 Sending special code: 12
. 2016-05-24 12:51:39.159 Sent EOF message
Support
2016-05-24T14:28:48Z
Is it possible that we could have some kind of test account to see what happens? Please email support@visualcron.com.
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
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