Community forum

Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


DJacobsen
2016-05-26T15:36:23Z
My company has a VC server installed on another server, USPK10VCDev01. I have the client and an expired trial server installed on my local machine. I have removed the local server connection from my list of connections and only have the connection to the dev machine.

When I'm done editing a job, I am occasionally greeted by an error message seen in the attachment. VCError.PNG

When this occurs, all changes I had made are lost. Is there a way to get more information about this error? Or a way to prevent the error? Finally a way to recover lost changes... maybe a locally saved copy?

~Edit - It appears to be happening 100% of the time when I exit out of editing a job immediately after adding an 'Encrypt' or an SFTP task to the job.
Sponsor
Forum information
Support
2016-05-27T08:18:41Z
1. make sure client and server version is the same
2. not sure which version you are using but I recommend upgrading both client and server to latest - this helps debugging
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
DJacobsen
2016-05-27T13:00:26Z
Thanks, the issue was that the server was on an older version than the client. I was wondering why the client kept requesting me to download and install an update every time I launched it.

The error isn't happening any more after the update was applied.
Scroll to Top