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Offline jrtwynam  
#1 Posted : Wednesday, August 14, 2019 3:51:10 PM(UTC)
jrtwynam

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Joined: 7/20/2017(UTC)
Posts: 139
Canada
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Hi,

I'm trying to access the online task repository from within the VC client. I have my forum credentials added:
SS3.png

But for some reason, VC doesn't see them:
SS4.png

Any idea what's going on here? I've already verified that the credentials are correct. Is there another way to access the repository?


Thanks.

Edited by moderator Thursday, August 15, 2019 8:57:52 AM(UTC)  | Reason: Not specified

Offline Support  
#2 Posted : Wednesday, August 14, 2019 5:05:24 PM(UTC)
Support

Rank: Official support

Joined: 12/1/2015(UTC)
Posts: 233

Thanks: 27 times
Was thanked: 13 time(s) in 12 post(s)
Originally Posted by: jrtwynam Go to Quoted Post
Hi,

I'm trying to access the online task repository from within the VC client. I have my forum credentials added:
SS3.png

But for some reason, VC doesn't see them:
SS4.png

Any idea what's going on here? I've already verified that the credentials are correct. Is there another way to access the repository?


Thanks.


Username is case sensitive (just adding that to make sure). Also, could you try changing your password to something else than you have right now, and then try to login again and check the online task repository? Are you using 8.5.4?
Michael
Support
http://www.visualcron.com

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Offline jrtwynam  
#3 Posted : Wednesday, August 14, 2019 5:54:29 PM(UTC)
jrtwynam

Rank: Free support

Joined: 7/20/2017(UTC)
Posts: 139
Canada
Location: Ontario, Toronto

Thanks: 5 times
Was thanked: 18 time(s) in 17 post(s)
I'm totally confused now. I had to log into the forum to change my password, but doing this confirmed that the password I had entered in VC was already correct yet it still couldn't connect to the task repository. So I changed the password and updated it in VC, and then it could connect. I then changed it back to exactly what it was before and updated it in VC, and now it connects to the task repository with that password.

Oh well, as long as it works.
Offline Support  
#4 Posted : Thursday, August 15, 2019 8:57:33 AM(UTC)
Support

Rank: Official support

Joined: 12/1/2015(UTC)
Posts: 233

Thanks: 27 times
Was thanked: 13 time(s) in 12 post(s)
Originally Posted by: jrtwynam Go to Quoted Post
I'm totally confused now. I had to log into the forum to change my password, but doing this confirmed that the password I had entered in VC was already correct yet it still couldn't connect to the task repository. So I changed the password and updated it in VC, and then it could connect. I then changed it back to exactly what it was before and updated it in VC, and now it connects to the task repository with that password.

Oh well, as long as it works.


VisualCron works in mysterious ways sometimes.. :)

Glad it works now!
Michael
Support
http://www.visualcron.com

Please like VisualCron on facebook!
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