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Offline Support  
#1 Posted : Tuesday, October 9, 2018 4:34:57 PM(UTC)
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We do get a lot of feature requests for VisualCron. Our roadmap normally picks up Feature requests that;

  • generic solutions (requests that follows the form factor of VisualCron)
  • follows standards (requests that follows Internet and computer standards)
  • generally interesting (requests that most users are interested in)

The total value of criterias met of the list above decides whether we will put up a Feature request in the closest, upcoming road map.

Some customers have requests that either do not fit into the critera list above and/or need a feature right now. For those customers we offer Custom development. Custom development provides a way for customer to prioritize development. The procedure is the following;

  1. customer sends requirements to sales@visualcron.com
  2. sales evaluate the request and if request can be met a symbolic cost is presented for adding the feature - normally a fraction of the original development cost
  3. customer completes the payment for the custom development
  4. development starts right away and finishes upon agreed date

Edited by user Tuesday, October 9, 2018 4:36:54 PM(UTC)  | Reason: Not specified

Henrik
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thanks 1 user thanked Support for this useful post.
thomas on 10/11/2018(UTC)
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