Community forum

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
View
Go to last post Go to first unread
Offline delcho  
#1 Posted : Wednesday, February 20, 2019 2:45:04 PM(UTC)
delcho

Rank: No customer

Joined: 2/20/2019(UTC)
Posts: 1
Bulgaria
Location: Sofia

Hello, i'm trying to import a settings zip file in VC via the API but the call return false as a result. I'm using version 8.4.1 in trial mode and the TestClient project from the API\sample folder. I have changed the path in the btnImportSettings_Click event to point to my settings file, the client connects successfully to the server but the call returns false. I have enabled debug logging in the settings and the output in the log file is the following:
Quote:

2/20/2019 5:17:13 AM Debug Saving output files and clearing output memory.
2/20/2019 5:17:13 AM Debug Output stored in memory: 0
2/20/2019 5:17:13 AM Debug Calling CleanUp
2/20/2019 5:17:23 AM Debug Loading Conditions
2/20/2019 5:17:23 AM Info Loaded: 14 Condition(s)
2/20/2019 5:17:23 AM Debug Saving Conditions
2/20/2019 5:17:23 AM Debug Saving settings
2/20/2019 5:17:23 AM Debug Server time: 2/20/2019 5:17:23 AM
2/20/2019 5:17:23 AM Info JobAPI->Save->Saving Jobs (44) - in shut down: False
2/20/2019 5:17:23 AM Debug Loading exit codes
2/20/2019 5:17:23 AM Debug Loaded: 1 exit code collection(s)
2/20/2019 5:17:23 AM Err Error occured when importing settings, err: System.NullReferenceException: Object reference not set to an instance of an object.
at VisualCronService.clsCommClientThread.GNJFJLFIHIMMNJJDDIEMAHNCOJDEDNGKLDAI(MessageClass ) in C:\sourcefiles\code\VisualCronService\Connection\clsCommClientThread.vb:line 152
at VisualCronService.clsCommClientThread.NFGCOCNOLLFCIDPMBNANLIOIFJENIMMDOPCO(Byte[] , MessageClass , String , Boolean ) in C:\sourcefiles\code\VisualCronService\Connection\clsCommClientThread.vb:line 105
at VisualCronService.ConnectionAPI.SendToAllDelegate.Invoke(Byte[] row, MessageClass MessageObj, String connId, Boolean bolSynchronized)
at VisualCronService.ConnectionAPI.RaiseSendToAll(MessageClass MessageObj, String connId, Boolean bolSynchronized) in C:\sourcefiles\code\VisualCronService\Connection\apiConnection.vb:line 616
at VisualCronService.ExitCodeAPI.PAIOIGAAJAFKDNECAEECIBBMBBMEMEMJCPEB(ExitCodeClass , ExitCodeClass , String , MessageClass , String ) in C:\sourcefiles\code\VisualCronService\Jobs\ExitCodes\apiExitCode.vb:line 377
at VisualCronService.ExitCodeAPI.Load(String strSpecialPath, Boolean bolSave, Boolean bolCalledFromStart) in C:\sourcefiles\code\VisualCronService\Jobs\ExitCodes\apiExitCode.vb:line 109
at VisualCronService.SettingsAPI.GBDHJGHDCOFGHBPMAHNEDDMCIHHFOJBNKPND(String , ExportImportProgressClass ) in C:\sourcefiles\code\VisualCronService\Settings\apiSettings.vb:line 1125
at VisualCronService.SettingsAPI.ImportSettings(ExportImportProgressClass eip, Boolean bolIsRecovery) in C:\sourcefiles\code\VisualCronService\Settings\apiSettings.vb:line 831


Importing the same file through the UI client works fine. Can you help me with this issue.
Offline Support  
#2 Posted : Wednesday, February 20, 2019 5:06:08 PM(UTC)
Support

Rank: Official support

Joined: 2/23/2008(UTC)
Posts: 11,209

Thanks: 871 times
Was thanked: 446 time(s) in 424 post(s)
Please send settings file and the zipped project in current state to support@visualcron.com
Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Scroll to Top