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Offline Stefan Weiss  
#1 Posted : Wednesday, May 22, 2019 9:13:25 AM(UTC)
Stefan Weiss

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Hello VisualCron Team,

on the new Version we found a problem on the SFTP connection wirh the "Auto adjust XXX" settings.
if we try the connection on the "Explorer" in the Connection settings it works, but in the Job it seems to use another setting and it crashes.

br
Stefan

Edited by moderator Friday, May 31, 2019 10:01:42 AM(UTC)  | Reason: Not specified

thanks 1 user thanked Stefan Weiss for this useful post.
gad on 5/22/2019(UTC)
Offline Support  
#2 Posted : Wednesday, May 22, 2019 11:18:42 AM(UTC)
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You say crash - what error do you get?
Henrik
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Offline Stefan Weiss  
#3 Posted : Wednesday, May 22, 2019 5:35:13 PM(UTC)
Stefan Weiss

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Hi,

SFTP Error: 7
Connection lost due to error 96273


I hope this help you to find the problem.
Offline PierreH  
#4 Posted : Friday, May 24, 2019 10:55:51 AM(UTC)
PierreH

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Hi
Same error here. With 8.4.2 version, the sftp connection works well, but with version 8.5.1, it fails:
SFTP Error: 7
Connection lost due to error 96273
Offline Support  
#5 Posted : Friday, May 24, 2019 4:45:44 PM(UTC)
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Please try the following:

1. install Filezilla and turn on Verbose logging
2. connect and look at the log
3. find MAC, Encryption and Key exchange algorithm from the log
4. uncheck Auto adjust and select the specific algorithms in the tabs of the SFTP Connection
Henrik
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Offline Stefan Weiss  
#6 Posted : Monday, May 27, 2019 11:50:56 AM(UTC)
Stefan Weiss

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Hello,

the workaround is OK!
But for me there is still the question, why I can connect within VisualCron on the connection Settings -> Explorer and not in the Job with the Autoadjust on?
I think it make it hard to check, if VisualCron is not using the same logic on 2 parts within the system.

br
Offline Support  
#7 Posted : Monday, May 27, 2019 11:54:33 AM(UTC)
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Originally Posted by: Stefan Weiss Go to Quoted Post
Hello,

the workaround is OK!
But for me there is still the question, why I can connect within VisualCron on the connection Settings -> Explorer and not in the Job with the Autoadjust on?
I think it make it hard to check, if VisualCron is not using the same logic on 2 parts within the system.

br


It should behave the same way. If not it is strange. Can you please test latest build if it behaves the same?

https://www.visualcron.c....aspx?g=posts&t=9532
Henrik
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Offline Stefan Weiss  
#8 Posted : Friday, May 31, 2019 9:23:04 AM(UTC)
Stefan Weiss

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Hello,

on the latest Build the problem seems to be fixed!
thank you.

BR
Stefan
thanks 1 user thanked Stefan Weiss for this useful post.
Support on 5/31/2019(UTC)
Offline Support  
#9 Posted : Friday, May 31, 2019 10:01:29 AM(UTC)
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Originally Posted by: Stefan Weiss Go to Quoted Post
Hello,

on the latest Build the problem seems to be fixed!
thank you.

BR
Stefan


Thanks for the feedback!
Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!
Offline Jeremy Kraemer  
#10 Posted : Thursday, June 6, 2019 10:46:24 PM(UTC)
Jeremy Kraemer

Rank: Paid support

Joined: 3/4/2015(UTC)
Posts: 1
United States

Having the same issue:
Same error here. With 8.4.2 version, the sftp connection works well, but with version 8.5.1, it fails:
SFTP Error: 7
Connection lost due to error 9627

We are on 8.5.1 build 19584

Edited by user Thursday, June 6, 2019 10:47:39 PM(UTC)  | Reason: Not specified

Offline keithdavis  
#11 Posted : Wednesday, June 12, 2019 12:34:22 AM(UTC)
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Same issue. Was working fine on 8.5.0, but then updated to 8.5.1 and SFTP fails with the error:

SFTP Error: 7
Connection lost due to error 96273
Offline Support  
#12 Posted : Wednesday, June 12, 2019 10:35:51 AM(UTC)
Support

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Henrik
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Please like VisualCron on facebook!
Offline keithdavis  
#13 Posted : Wednesday, June 12, 2019 1:10:12 PM(UTC)
keithdavis

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Sorry, yea, I saw the beta link after I posted. 8.5.2 works fine.
Offline keithdavis  
#14 Posted : Friday, June 14, 2019 2:57:14 PM(UTC)
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Well, we can't use 8.5.2 right now: https://www.visualcron.c...s&m=36719#post36719.
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